Reference

Terms for Your aurhoki Account

Our Terms & Conditions explain how your account, wallet, verification steps, and lobby access work before you join.

Account rulesDANA wallet termsQRIS payment useLocal law applies
aurhoki Terms for Your aurhoki Account
CONTACT TERMS

Three Ways to Ask About Terms

Terms questions need clear answers, not guesswork, so we keep contact paths tied to your account record. Have your registered phone number, last payment rail, and transaction time ready when you contact us. Support is available daily from 07:00 to 23:00 WIB, and we may ask you to confirm details before discussing wallet, login, or verification matters.

Team online

Live chat

Open live chat from the account menu when you need a fast Terms & Conditions answer about login rules, wallet status, or game access. We may ask for your registered phone number before checking account records.

WhatsApp support

Message our WhatsApp team between 07:00 and 23:00 WIB for questions about DANA, OVO, GoPay, or QRIS terms. Send only the transaction time and payment rail until our team requests more details.

Email records

Use [email protected] when you need a written reply about account closure, data correction, or a Terms & Conditions decision. Include your account name, contact number, and the issue date so we can trace it.

ACCOUNT CARE

How We Apply These Terms

The Terms & Conditions are applied through account checks, wallet records, cookie settings, and support logs.

Account verification

We check registration details against payment ownership when the Terms & Conditions require confirmation.

Session security

Your account session may end after idle time or a device change.

Cookie use

Cookies help us remember language choice, session status, and security checks.

Payment records

Wallet records for DANA, OVO, GoPay, and QRIS are kept so we can answer transaction disputes under the Terms &…

Data retention

We retain account and payment records for operational, security, and dispute reasons.

Rule changes

When the Terms & Conditions change, we place the updated wording on aurhoki.club and may notify you through account messages.

Terms Questions You May Check First

These answers explain how our Terms & Conditions affect your account, wallet, data, and support requests. If your case involves a payment mismatch, account access issue, or eligibility question, contact us with the exact account details so we can check the record instead of guessing.

You accept the Terms & Conditions covering account details, payment ownership, wallet use, lobby access, security checks, and support contact. You also agree that eligibility depends on local law and is available only where local law permits.

No. Our Terms & Conditions require payment methods to belong to you. If the wallet name or ownership cannot be confirmed, we may pause deposits or withdrawals until you provide acceptable proof.

Open Wallet > Transaction History to check deposits, withdrawals, payment rail, time, and status. Keep the record visible before contacting support, because the Terms & Conditions require us to trace wallet issues from account logs.

You must keep your password private and update contact details when they change. We may end sessions, request verification, or block suspicious wallet activity when the Terms & Conditions require account protection.

Yes. Contact [email protected] or live chat and explain which detail needs correction. We verify ownership first, then update eligible records or explain why certain payment or security records must remain unchanged.

We post the updated Terms & Conditions on aurhoki.club and may add an account message for important changes. If you continue using the account after the posted date, the updated rules apply.

Use live chat for urgent wallet or access questions, WhatsApp during 07:00 to 23:00 WIB, or email for written records. Include your account name, contact number, payment rail, and issue date.